Frequently Asked Questions - DirectWeb2Print

Products

There are three options for designing and customizing a product. Click a product on the left-hand panel and choose one of the options.

  • 1. Custom Design: lets you customize the products. Click it to open the designer and use multiple tools to create your own design.
  • 2. Upload Design: using this option, you can upload your own JPG, JPEG, GIF, PNG images.
  • 3. Browse Design: use this to select hundreds of pre-loaded templates. Work on them or customize them through our design studio.

We are generally able to ship your order 10 business days from when the order was placed.

All orders are shipped FREE within North America using UPS Ground Service.  Ground Service generally takes 2 - 4 business days.

We are happy to provide random samples of all of our products.   Simply send an email to info@directweb2print.com with the address you would like the samples sent and we'll send them out the same day, regular mail.  If you need the samples in hands more urgently, include your courier account # and the method you would like them shipped.  

 


Printing

300 dpi (dots per inch) is the resolution of the output PDF file.

We use digital offset and flexo, which provides the highest quality of print material for both text and images.

You can upload vector art ( .pdf, .eps, .ai, .psd ) or if unavailable ensure your .jpg or .tiff is saved for the final print size with minimum 300 DPI.


General

Directweb2print is a online only service provider that is committed to effective customer service.

For support please contact us at customerservice@directweb2print.com

Generally our products ship within 10 business days with shipping adding an additional 2 -4 days.  If you have an event or a required in hands date, simply email info@directweb2print.com and we'll be able to confirm when you can expect to receive your order.

 


Pricing

No, set ups are all included.


Waterless Tattoos

90% of Waterless Temporary Tattoos are printed with the "Full White" option.  This option is most popular because it backs up your entire image in white which helps the tattoo "pop" with vibrant color especially when transferred to the skin.  If you need further information on the white options, check out our Youtube video and/or our blog on this subject.  


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